IS THERE SOMEONE I CAN TALK TO TO ASK QUESTIONS?
There certainly is, our manager is here to help 7 days a week between 9am6pm daily.
Call (04) 569 3289, Fax (04) 569 3290 or email enquiries@safeway.co.nz

CAN I GET ACCESS AT ANY TIME?
Gate access is normally between 5am 10pm, 7 days a week, 365 days a year. If you require access outside of these hours please call our manager, as security settings to your access code will need to be adjusted to suit.

HOW IS ACCESS SECURE?
You will be allocated a unit with a unit number which identifies a particular unit for opening and closing. A second set of numbers is your PIN (your choice) and BOTH sets are required to gain entry through the front street gate. The alarm on your storage unit is automatically de-activated so that you may unlock the padlock on your unit door. Padlocks are available for sale in our office.

WHAT ABOUT PESTS?
Safeway maintains a regular pest control programme, however, we ask you not to store foodstuffs, seeds or other edible items in your storage unit because they can attract insects and vermin.

HOW CAN AND WHEN DO I PAY?
You may pay by EFTPOS, Credit Card, Cheque,cash, or automatic payment from your bank. Storage hire is paid monthly in advance when moving in and pro-rated when you move out.

CAN YOU ARRANGE INSURANCE?
Yes, self-storage insurance cover is available at the office and youll find the cost very reasonable.

WHAT SIZE DO I NEED?
We have 9 unit sizes ranging from super-large garage down to locker-size, so you only need to pay for the space you require. Our manager will help you to choose the size to best suit your needs.

ARE PACKING SUPPLIES AVAILABLE?
Yes, we stock a range of cartons, tape, bubble wrap, furniture wraps and other items - just ask our manager.

WHAT HAPPENS WHEN IM OUT OF THE AREA?
No problem, simply contact us using this site.help@safeway.co.nz